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FAQ

How long is your shipping time?

This depends on where you are located. Shipping time to the US is about 7–15 working days, and to other regions is about 10–20 working days.


Where is my order now?

To track your order, please visit:

https://www.vasarlaslp.com/

Enter your tracking number to check your order status.


What’s my tracking number?

After your order has been shipped, you will receive a shipping confirmation email containing your tracking number.


What’s the status of my order?

After placing your order, you will receive an order confirmation email.

Order processing usually takes 1–3 business days, after which your order will be shipped.

Once shipped, you will receive a shipping confirmation email with your tracking number.

To track your order, please visit:
https://www.vasarlaslp.com/

Enter your tracking number to view the latest status.


I have not received any confirmation email.

If you did not receive a confirmation email, please contact us at:

support@vasarlaslp.com

Please include your invoice ID or the last 4 digits of your payment method, and we will assist you as soon as possible.


I want to return or refund!

For return or refund requests, please first read our Return Policy.

If you still need assistance, please contact:

support@vasarlaslp.com

Kindly include your invoice ID or the last 4 digits of your payment method, and we will process your request.


How to apply discount?

To apply your discount, please make sure you enter the code correctly (no spaces, correct letters and numbers).

If it still does not work, please contact us at:
support@vasarlaslp.com


How to get my discount?

There are several ways to receive discounts on our website:

  • Join our Facebook community or follow us on Instagram to stay updated on the latest promotions
  • Register on our website and subscribe to emails to receive exclusive offers and discount codes